FAQs
1. How do I place an order on your online boutique?
- To place an order, simply browse our website and add the desired items to your shopping cart. Then proceed to checkout, where you can review your order and make the payment.
2. What payment methods do you accept?
- We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and sometimes alternative payment options like Apple Pay or Google Pay.
3. What is your shipping policy?
- We offer shipping to most locations. Shipping fees and delivery times may vary depending on your location and the items purchased. Shipping times are 5-7 business days.
4. Can I track my order?
- Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your package on the shipping carrier's website.
5. Do you offer international shipping?
- Yes, we do offer international shipping to select countries. However, please note that customs fees, duties, and taxes may apply depending on your country's regulations. Customers are responsible for any additional charges incurred.
6. What is your return/exchange policy?
- We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer support within [2] days of delivery. Must provide detailed description of damaged items. No RETURNS/EXCHANGES on cosmetics products!!!!!
7. How do I contact customer support?
- If you have any questions, concerns, or need assistance, you can reach our customer support team by email, phone, or through our website's contact form. Our team will respond to your inquiries as soon as possible.
8. Do you have a size guide?
- Yes, Please refer to the specific measurements provided for each item, as sizing may vary between different brands and products.
9. Can I cancel or modify my order?
- We aim to process and ship orders promptly. If you need to cancel or modify your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes after the order has been processed.
10. How often do you add new products to your boutique?
- We frequently update our inventory with new and trendy products. To stay updated on the latest additions, you can subscribe to our newsletter or follow us on social media platforms.
- To place an order, simply browse our website and add the desired items to your shopping cart. Then proceed to checkout, where you can review your order and make the payment.
2. What payment methods do you accept?
- We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and sometimes alternative payment options like Apple Pay or Google Pay.
3. What is your shipping policy?
- We offer shipping to most locations. Shipping fees and delivery times may vary depending on your location and the items purchased. Shipping times are 5-7 business days.
4. Can I track my order?
- Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your package on the shipping carrier's website.
5. Do you offer international shipping?
- Yes, we do offer international shipping to select countries. However, please note that customs fees, duties, and taxes may apply depending on your country's regulations. Customers are responsible for any additional charges incurred.
6. What is your return/exchange policy?
- We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer support within [2] days of delivery. Must provide detailed description of damaged items. No RETURNS/EXCHANGES on cosmetics products!!!!!
7. How do I contact customer support?
- If you have any questions, concerns, or need assistance, you can reach our customer support team by email, phone, or through our website's contact form. Our team will respond to your inquiries as soon as possible.
8. Do you have a size guide?
- Yes, Please refer to the specific measurements provided for each item, as sizing may vary between different brands and products.
9. Can I cancel or modify my order?
- We aim to process and ship orders promptly. If you need to cancel or modify your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes after the order has been processed.
10. How often do you add new products to your boutique?
- We frequently update our inventory with new and trendy products. To stay updated on the latest additions, you can subscribe to our newsletter or follow us on social media platforms.